As soon as your order is dispatched, we send you an email with a tracked delivery number so you can follow your parcel every step of the way.
Using your tracking number
Open the dispatch email we sent you and click the tracking link, or paste your tracking number into the carrier's website. Tracking information can take up to 24 hours to appear after dispatch.
Haven't received a tracking email?
Please check your spam and promotions folders first. Orders are processed and dispatched within 24 to 48 hours on business days, so if it has been longer than that, get in touch and we will chase it up for you.
Need help?
Email us at hello@honie.co.uk with your order number and we will find your parcel. We reply within 24 to 48 hours, Monday to Friday, 9am - 5pm GMT.