As soon as your order is dispatched we send you an email with a tracked delivery number. Paste that number below and we will take you straight to the carrier.
Works with Royal Mail, Evri, DPD, Yodel, DHL and the rest. We detect the carrier from the number.
Where do I find my tracking number?
It is in the dispatch email we send when your parcel leaves us. If you have a Honie account you can also see it under your orders. Tracking can take up to 24 hours to start updating after dispatch, so an empty result on day one is normal.
No dispatch email yet?
Check your spam and promotions folders first, that is where it usually is. Orders are picked and dispatched within 24 to 48 hours on business days. If it has been longer than that, email us and we will chase it up.
Tracking says delivered but nothing arrived
Check with neighbours and any safe place you have set with the carrier, and give it 24 hours, as parcels are occasionally scanned early. If it still has not turned up, email us with your order number and we will sort it.
Still need a hand?
Email hello@honie.co.uk with your order number and a person will find your parcel. We reply within 24 to 48 hours, Monday to Friday, 9am to 5pm GMT.