Your tracking number lands in your inbox once the courier collects your parcel - normally 1-2 days after you order. Worth checking your spam folder too.

Got the number? Follow your parcel here:

Dispatch within 1-2 working days. UK delivery takes 4-6 working days from dispatch, Scottish Highlands and islands included. The courier emails you a delivery window before it arrives.

Tracking only updates when your parcel is scanned at a depot, so a day or two without movement is normal. It usually speeds up once it reaches your local depot.

While you wait, double-check the address on your order confirmation.

Couriers often leave parcels somewhere safe - porch, garage, bin store or with a neighbour. The courier's delivery email usually shows where it was left.

You can cancel within 14 days of delivery under the Consumer Contracts Regulations 2013, then have 14 days to send it back. Our 60-day guarantee covers you beyond that.

Items need to be unused and in the original packaging. Message us first for the return address. Return postage is on you, unless the item arrived faulty, damaged or wrong.